Privacy Policy bile2cuci —
Your Data is Fully Protected

Thank you for trusting bile2cuci as your online entertainment platform. We understand that the safety of your personal data matters deeply to you, and we take that responsibility seriously.

This Privacy Policy explains in detail how bile2cuci handles the information you share with us — from the moment you register an account, make a deposit, play games, to when you contact our support team. We encourage you to read this document in full so you understand your rights and how we protect your privacy.

Bile2cuci collects various types of information depending on how you interact with our platform. Generally, the information collected falls into two main categories:

Information you provide directly:

• Full name as stated in your official identity document.
• National Identity Card number (MyKad) or passport number for KYC verification purposes.
• Active email address and mobile phone number.
• Date of birth for age eligibility verification.
• Bank account details or digital wallet information for deposit and withdrawal purposes.
• Images of identity documents submitted during the KYC process.
• Information you share when interacting with our customer support.

Information collected automatically:

• IP address and device information used to access the platform.
• Web browser type, operating system, and application version in use.
• Game session data includes games played, session duration, and wagering activity.
• Transaction data includes deposit history, withdrawals, and bonus usage.
• Cookies and similar tracking technologies to enhance the user experience.
• Timestamp and approximate location logs of platform access.

Bile2cuci uses the information collected for lawful, clearly stated purposes. Below is a summary of how your data is used:

Protecting your personal data is a core technical and operational priority for bile2cuci. We continuously invest in security infrastructure to keep your data safe at all times. The protective measures we implement include:

• 256-bit SSL Encryption — all data transmitted between your device and our servers is protected by industry-standard encryption.
• Layered access controls — only authorised team members with a genuine need are permitted to access user data, and all access is logged and monitored.
• Real-time threat monitoring — bile2cuci's security systems monitor for suspicious activity continuously, 24 hours a day, 7 days a week.
• Regular data backups — data is regularly backed up to a secure location to ensure data recovery in the event of a technical incident.
• Regular penetration testing — our security systems are tested by independent security experts to identify and remediate any vulnerabilities before they can be exploited.
• Two-factor authentication (2FA) — available to all user accounts as an additional layer of security.

While bile2cuci takes all reasonable steps to protect your data, no system can guarantee 100% absolute security. We encourage you to play your part in keeping your account safe by using a strong password and never sharing your login credentials.

Bile2cuci does not sell your personal data to any third party. However, in the course of operating the platform, there are certain situations where data may need to be shared with other parties:

• Payment service providers — required transaction information is shared with approved payment gateway providers to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements.
• Licensed game providers — certain game session data is shared with licensed game providers for game integrity and result verification purposes.
• Competent authorities — bile2cuci will disclose user data to the relevant authorities when required to do so by law, court order, or in the course of a legitimate criminal investigation.
• Identity verification services — KYC data is shared with approved identity verification service providers to assist in the user eligibility verification process.

In all of the above cases, the data shared is kept to the minimum necessary, and all receiving parties are bound by confidentiality and data protection obligations consistent with our own standards.

Bile2cuci uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you and remember your preferences.

Types of cookies used by bile2cuci:

• Essential Cookies — required for core platform functions such as login, session security, and transaction verification. These cookies cannot be disabled.
• Performance Cookies — used to analyse how users interact with the platform to help us improve the overall user experience.
• Functional Cookies — stores your preferences such as language, display settings, and game preferences to personalise your experience.
• Marketing Cookies — used with your consent to display relevant offers and promotions based on your activity on the platform.

You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of the bile2cuci platform.

As a bile2cuci platform user, you have the following rights regarding your personal data:

Bile2cuci retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Generally:

• Active account data is retained for as long as your account remains active on the bile2cuci platform.
• Financial transaction records are retained for a minimum of 7 years as required under applicable financial and accounting regulations.
• KYC data and identity verification documents are retained for 5 years after the account closure date.
• Customer support communication logs are retained for 3 years for reference and dispute resolution purposes.
• Marketing data based on your consent is deleted within 30 days after you withdraw that consent.

Once the retention period expires, data is securely deleted or anonymised in a way that can no longer be linked to you.

Bile2cuci may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When material changes are made, we will notify you via an in-platform notification or your registered email.

We encourage you to review this page regularly. The "Updated" date at the top of this page always reflects the latest version of this Privacy Policy.

If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact us through the official bile2cuci support channels. We are committed to providing clear and comprehensive responses within a reasonable timeframe.